Wellington, New Zealand · Clients across New Zealand and Asia

A leadership team working through a framework together in a workshop

Method

Six Pillars

A framework for a funded, sequenced technology roadmap. It sets a target state across six fronts and a plan to close the gap on each, so a transformation doesn't succeed on architecture while failing on people, or the other way round.

The six pillars

1

Standards and Practices

One agreed way of building, covering people and AI agents alike. It sets what an AI agent may do without a human approving it first, what verification a change must pass before it reaches production, and how the organisation keeps up with AI regulation as it changes.

2

Digital Blueprint

A target architecture your AI tools can actually reach. Most estates fail this on contact, with data locked in systems that have no API surface. This pillar puts governed access to your knowledge and data ahead of the AI strategy itself, and keeps AI components swappable so a change of model provider doesn’t mean rewriting the application.

3

Capabilities and Skills

The people and structure to run this well. A small number of senior people directing AI produces better work than a large team without that direction, so this pillar covers who develops that judgement, how middle managers keep the context AI needs, and how a junior still learns the job when AI does the routine work.

4

Common Digital Platform

A shared platform, including the business brain that holds what your organisation knows. Decisions, lessons and domain rules captured once are available to every tool and every person afterwards, so the organisation doesn’t start from zero when someone leaves. This pillar also covers keeping AI spend visible and under control.

5

Product and Services Portfolio

Rationalising what the organisation offers and runs, including its AI initiatives. A pilot needs an owner, a stated reason it might work, and a clear point at which it either moves to production or is stopped. Judged this way, most pilots don’t clear the bar, and stopping them early is what saves the money.

6

Optimisation and Funding

Consolidating systems and vendors to cut cost, and using that saving to fund what comes next rather than letting it disappear into next year’s budget. A roadmap should be sequenced so the earliest projects free up the money to pay for the rest.

This is the overview. The detailed maturity descriptors, first-90-days actions and worked examples for each pillar sit in the full playbook, alongside the templates we use on an engagement. Associates can access the full playbook.

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